服务条款

Overview
Welcome to Crush Softie! The terms "we" and "our" both refer to Crush Softie. Crush Softie operates the store and website, including all relevant information, content, features, tools, products, and services in the order, to provide you (your customers) with a carefully curated shopping experience ("Services"). Crush Softie is powered by Shopify, which enables us to serve you.
The following Terms of Service, together with any policies mentioned herein (hereinafter referred to as the "Terms of Service" or "Terms"), set forth your rights and responsibilities when using the Services.
Please read these terms of service carefully, which contain important information about your legal rights and interests, including disclaimers and limitations of liability.
By accessing, using, or interacting with our services, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our services.

Section 1 - Access and Accounts
By agreeing to these Terms of Service, you declare that you have reached the statutory age of majority in your state or province, and that you have allowed any minor dependent to use the Service on devices you own, purchase, or manage.
To use this service, including visiting or browsing our online store or purchasing anything
For the products or services we offer, you may be asked to provide certain information, such as your email address, bills, payment and shipping details. You represent and warrant that all information you provide in our store is accurate, up-to-date, and complete, and you have all rights necessary to provide such information.
You are fully responsible for maintaining the security of your account credentials and for all account activities. You may not transfer, sell, assign, or authorize your account to any other person.

Section 2 - Our Products
We have made every effort to accurately showcase our products and services in our online store. However, please note that due to differences in the type of device you use to access the store and the settings and configurations of your device, colors or product appearance may differ from what you see on your screen.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be identical to what is displayed or presented in our online store.
All product descriptions are subject to change at any time without prior notice; the final interpretation rights belong to us. We reserve the right to stop providing any product at any time and may, depending on the circumstances, limit the quantity of any product available to any person, region, or jurisdiction.

Part 3 - Orders
When you place an order, you make a purchase offer. Crush Softie reserves the right, at its sole discretion, to accept or reject your order for any reason. Your order is only considered valid after Crush Softie confirms acceptance. We must receive and process your payment before your order is accepted. Please carefully check your order before submitting. Once the order is accepted, Crush Softie may not be able to accept cancellation requests. If we do not accept, change, or cancel the order, we will attempt to contact you using the email, billing address, and/or phone number you provided at the time of order.
Your purchase can only be returned or exchanged according to our refund policy [link].
You represent and warrant that your purchase is for your personal or family use only and not for commercial resale or export.

Section 4 - Prices and Bills
Prices, discounts, and promotions are subject to change without prior notice. The price of products or services is the valid price at the time of order placement and will be listed in your order confirmation email. Unless otherwise expressly stated, the listed prices do not include taxes, freight, handling fees, customs duties, or import fees.
Prices posted in our online store may differ from those in physical stores, third-party online stores, or other stores. We may offer service promotions from time to time that may affect pricing and are subject to service terms outside these terms. If any promotional terms conflict with these terms, the promotional terms shall prevail.
You agree to provide the latest, complete, and accurate purchase, payment, and account information when purchasing in our store. You agree to update your account and other information in a timely manner, including your email address, credit card number, and expiration date, so that we can complete your transaction and contact you when needed.
You represent and warrant that (1) the credit card information you provide is true, correct, and complete, (2) you have officially authorized the credit card for purchases, (3) your credit card company will cover any costs you incurred, and (4) you will pay the published prices, including shipping and processing fees, as well as all applicable taxes (if any).

Section 5 - Shipping and distribution
We are not responsible for shipping or delivery delays. All delivery times are estimates only and cannot guarantee accuracy. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Once we hand over the product to the carrier, ownership and the risk of loss transfer to you.

Section 6 - Intellectual Property
Our services, including but not limited to all trademarks, brands, text, display content, images, graphics, product reviews, video and audio, and their design, selection, and arrangement, are owned by Crush Softie, its affiliates, or licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These terms only allow you to use the service for personal, non-commercial purposes. Without our prior written consent, you may not copy, distribute, modify, create derivative works, publicly display, perform publicly, republish, download, store, or transmit any materials on the service. Except as expressly stated, nothing in these terms shall be construed as granting you any patent, trademark, copyright, or other intellectual property license or other rights to Crush Softie, Shopify, or any third party. Unauthorized use of this service may violate federal and state intellectual property laws. Crush Softie reserves all rights not expressly granted under this agreement.
The name, logo, product and service names, designs, and slogans of Crush Softie are trademarks of Crush Softie or its affiliates or licensors. You may not use this trademark without prior written permission from Crush Softie. Shopify's name, logo, product and service names, designs, and slogans are Shopify's trademarks. All other names, logos, product and service names, designs, and slogans appearing in the service are trademarks of their respective owners.

Section 7 - Optional tools
You may gain access to third-party customer tools that are part of the service, but we neither monitor nor control these tools, nor can we interfere with them.
You acknowledge and agree that we provide access to such tools in a "as is" and "available" manner, without any warranty, representation, or condition, and without any endorsement. We accept no liability for any liability arising from or related to your use of optional third-party tools.
Any optional tools provided on this website are at your own risk and discretion, and you should ensure you understand and agree to the terms of the tools provided by the relevant third-party providers.
In the future, we may also offer new features through our services, including releasing new tools and resources. Such new features should also be considered part of the service and subject to these Terms of Service.

Section 8 - Third-party links
The service may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for reviewing or assessing the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Service to access these materials or third-party websites, you will bear the risk at your own risk.
We accept no responsibility for any damage or loss arising from your visit to any third-party website, or from purchasing or using any products, services, resources, or content on any third-party website. Please carefully read and understand the third-party policies and terms before making any transactions. If you wish to file a complaint, claim, or have any concerns or issues regarding third-party products and services, please raise them directly with the third party.

Section 9 - Relationship with Shopify
[Merchant Notice: This section accurately describes the relationship between Shopify and your store. Please do not delete or modify it. ]
Crush Softie is powered by Shopify, which enables us to serve you. However, any sales and purchases you make in our store are made directly with Crush Softie. By using this service, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Crush Softie, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchase or transaction with Crush Softie.

Section 10 - Privacy Policy
All personal information we collect through our services is subject to our privacy policy, which can be viewed here [link]. Some personal information may be affected by Shopify's privacy policy; relevant information is available here. By using this service, you acknowledge that you have read and understood this Privacy Policy.
Because the service is hosted by Shopify, Shopify processes personal information about your access and use of the service in order to provide you with services and improve them. The information you submit to the service will be transmitted to Shopify and third parties who may be located outside your residence in order to provide you with the service. Please review our Privacy Policy [link] to learn more about how we, Shopify, and our partners use your personal information.

Section 11 - Feedback
If you submit, upload, publish, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, global, sublicensable, royalty-free license to use, copy, modify, publish, distribute, and display such feedback in any medium for any purpose (including commercial use). For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote services, while fulfilling our obligations and exercising our rights under the Terms of Service.
You also represent and warrant: (1) You own or hold all necessary rights to all feedback; (2) You have disclosed any compensation or rewards related to submitting feedback; and (3) your feedback complies with the provisions of these terms. We have no obligation to (1) keep your feedback confidential; (2) Pay compensation for your feedback; Or (3) respond to your feedback.
We may (but are not obligated) to monitor, edit, or remove content we determine to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise offensive, or content that violates any party's intellectual property or these Terms of Service.
You agree that your feedback will not infringe on any rights of any third party, including copyright, trademarks, privacy, personality, or other personal or member rights. You also agree that your feedback must not contain defamatory or other illegal, abusive, or obscene content, nor any computer viruses or other malware that may affect the operation of the service or any related website in any way. You must not use a false email address, impersonate others, or otherwise mislead us or third parties into misunderstanding the source of any feedback. You are fully responsible for any feedback you provide and its accuracy. We are not responsible for any feedback you or any third party publishes, nor do we assume any legal obligations.

Section 12 - Errors, Inaccuracies, and Omissions
Information in the service may sometimes contain printing errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, shipping times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time, and to change, update, or cancel the order at any time if the information is inaccurate (including after you submit your order).

Article 13 - Prohibited uses
You may only access and use the Service for lawful purposes. You may not directly or indirectly access or use this service for the following purposes: (1) any illegal or malicious purpose; (2) Violating any international, federal, provincial, or state regulations, rules, laws, or local decrees; (3) Infringing or breaching our intellectual property rights or others' intellectual property; (4) Harassing, abusing, insulting, harming, defaming, defaming, intimidating, or harming any of our employees or any other person; (5) Spreading false or misleading information; (6) Sending, knowingly receiving, uploading, downloading, using, or reusing any materials that do not comply with these terms; (7) Sending or prompting the sending of any advertisements or promotional materials, including any "spam," "chain letters," "spam," or any other similar promotional content; (8) Impersonating or attempting to impersonate any other person or entity; or (9) engaging in any other behavior that restricts or obstructs any person's use or enjoyment of the services, or acts we believe may harm the interests of Crush Softie, Shopify, or service users, or hold them liable.
Furthermore, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the service in any way; (2) Copying, copying, extracting, selling, reselling, or utilizing any part of the service; (3) Collecting or tracking others' personal information; (4) Sending spam, phishing, misleading emails, or abusing the service under the pretext; (5) Access the service using any bots, web crawlers, scraping, data collection and extraction tools, automated devices or processes, AI tools (such as agent AI), or by automatic or manual means; or (6) interfere with, bypass, or circumvent security, authorization features, bot exclusion head information, or other measures we take to restrict access to the service. If we believe you have violated any part of these terms, we reserve the right to suspend, disable, or terminate your account at any time without prior notice.

Section 14 - Agent
14.1 This section ("Proxy Terms") applies if you use, allow, enable, or facilitate the deployment of proxies to access, use, or interact with any service. "Agency" refers to any software or service that may act on behalf of any individual or entity or act autonomously or semi-autonomously according to any individual or entity's instructions, and may act on behalf of or use the device of an individual or entity without direct supervision.
14.2 No agent may access, use, or interact with the services unless they consistently identify themselves and operate in strict accordance with the requirements of Section 14.4 below. Furthermore, if we require agents not to access, use, or interact with any service, then no agent may access, use, or interact with the service.
14.3 We may restrict any proxy access, use of services, and interactions through technical measures or other means.
14.4 Proxies must: (1) In all HTTP/HTTPS requests, identify the request as from the proxy and include the following in the request's user agent string to disclose the agent's name: "Agent/[AgentName]"; (2) Must not conceal or obscure any access, use, or interaction from agents, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing captcha or measures designed to distinguish computers from humans; (3) Answer truthfully any questions or prompts intended to determine whether the interaction comes from a human or a computer; (4) Must not circumvent or otherwise evade any measures intended to block, restrict, modify, or control proxy access, use of services, or interactions with services.

Article 15 - Termination
We may, at our sole discretion, terminate this Agreement or your access to the Services (or any part thereof) at any time without prior notice, but you will still be responsible for all payments payable up to the termination date (inclusive).
After termination, the following sections remain in effect: Knowledge Assets, Feedback, Termination Clause, Disclaimer, Limitation of Liability, Indemnity Clause, Severability Clause, Waiver Clause; Entire agreement, assignment terms, applicable law, privacy policy, and any other terms that should remain effective after termination of the agreement.

Article 16 - Disclaimer
The information provided through this service is for general reference only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance on such information is entirely at your own risk. We are not responsible for any liabilities or obligations arising from your or any other service visitors, or anyone who may become aware of their content, arising from reliance on such materials.
Unless otherwise expressly stated by Crush Softie, this service and all products provided through this service are available for your use in an 'as is' and 'available' manner, without any express or implied representations, warranties, or conditions, including implied warranties of merchantability, product quality, fitness for a particular purpose, durability, ownership, and non-infringement. We do not guarantee, promise, or guarantee that your use of the service will be uninterrupted, timely, secure, or error-free. Certain jurisdictions restrict or do not exclude implied warranties or other types of warranties, so the above disclaimer may not apply to you

Article 17 - Limitation of Liability
To the maximum extent permitted by law, Crush Softie, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, and Shopify and its affiliates shall not be liable for any damage, loss, claim, or any form of direct, indirect, incidental, punitive, special, or consequential damage, including but not limited to loss of profits, lost income, loss of savings, loss of data, replacement costs, or any similar damages. Whether for contractual, tort (including negligence), strict liability, or other legal reasons, arising from your use of any service or any product obtained through the service, or any other claim related to your use of the service or any product, including but not limited to errors or omissions in any content, or any loss or damage arising from the use of the service or any content (or product) published, transmitted, or otherwise provided through the service, even if you have been advised of the possibility of such damages.

Article 18 - Compensation
You agree to indemnify, defend, and hold harmless Crush Softie, Shopify, and our affiliates, partners, managers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim (including reasonable attorney fees) to third parties arising from the following circumstances: (1) Your breach of these Terms of Service or the documents incorporated by reference; (2) You infringe on any legal or third-party rights; or (3) your access to and use of the service.
We will notify you of any claims requiring compensation, but if you do not receive timely notice, this will not relieve you of your liability for compensation unless you suffer material damages as a result. We can control the defense and settlement of such claims, with costs borne by you, including choosing a lawyer, but without your consent (you may not refuse without reason), we will not settle any claims that require you to bear non-monetary obligations. You should cooperate in defending claims that require compensation, including providing relevant documents.

Article 19 - Divisibility
If any provision of these Terms of Service is found to be illegal, invalid, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by applicable law, and any unenforceable portion shall be deemed separate from these Terms of Service and shall not affect the validity and enforceability of any other remaining provisions.

Article 20 – Abstain; Complete agreement
Our failure to exercise or enforce any rights or provisions of these Terms of Service does not constitute a waiver of such rights or provisions.
These Terms of Service and any policies or operating rules on this website or related to the Services constitute the entire agreement and understanding between you and us, and restrict your use of the Services, superseding any prior or concurrent oral or written agreements, communications, and proposals between you and us (including but not limited to any prior versions of the Terms of Service).
Any ambiguity in interpretation of these Terms of Service shall not be adverse to the drafting party.

Section 21 - Transfer
Without our prior written consent, you may not delegate, transfer, or assign this Agreement or any rights or obligations under these Terms; any such attempt is invalid. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 - Jurisdictional Law
These Terms of Service and any separate agreements we provide to you shall be subject to the jurisdiction of the federal, state, or district courts in the jurisdiction where Crush Softie is headquartered and interpreted in accordance with their laws. You and Crush Softie agree to stand trial in the above courts and accept their personal jurisdiction over you.

Section 23 - Title
The headings used in this Agreement are for convenience only and do not limit or otherwise affect these terms.

Section 24 - Changes to Terms of Service
You can check the latest version of the service terms at any time on this page.
We reserve the right, at our sole discretion, to update, alter, or replace any part of these Terms of Service by posting updates and changes on our website. You are responsible for regularly checking our website to understand any changes. We will notify you of any significant changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. If you continue to use or access the service after any changes to these Terms of Service are published, you are deemed to have accepted those changes.
Section 25 - Contact information
If you have any questions about the Terms of Service, please send them to our 2115853001@qq.com.
Our contact information is as follows:
[Fill in transaction name]
2115853001@qq.com